General Information


All communication with registered delegates will be by email. All registrants will be sent a confirmation letter and tax invoice within five working days of submitting a registration form. If you do not receive the email, please check your spam folder prior to contacting the Congress Secretariat as it might have been viewed as spam mail by your spam filter.

#PIACongress19 will be capturing content at this congress. By attending, you agree to be photographed and/or filmed and give permission to PIA and their affiliates, to use your likeness in commercial promotional and/or marketing materials. This permission is granted without expectation of compensation or other remuneration, now or into the future. Please contact the organisers if you need any further information.

The dress for all Congress sessions and social functions is smart casual attire.

#PIACongress19, including the Congress Secretariat, will not accept liability for the damages of any nature sustained by participants or their accompanying persons for loss or damage to their personal property as a result of attendance at the Congress and exhibition or related events.

Registration fees do not include personal travel insurance of any kind. It is strongly recommended that a travel insurance policy be taken out to cover loss, cancellation, medical cover etc when registering for the Congress and booking travel. The Congress Committee and Congress Secretariat do not take responsibility for any delegate failing to insure.

Name badges
Your official meeting name badge must be worn at all times, as it is your entry to all sessions, the exhibition hall and social functions. Security staff will be asked to refuse entry to anyone not wearing their name badge.

Information necessary for your attendance at the Congress will be gathered, stored and disseminated in accordance with the National Privacy Legislation. A participant list with name, organisation and state will be supplied to all delegates and exhibitors at the congress. You can indicate on the registration form if you do not wish to have your details included on the participant list.

Registration desk
The registration and information desk will be open for the duration of the Congress and will serve as your main point of contact for all enquiries.

Special requirements
Every effort will be made to ensure people with special requirements are catered for. Should you require any specific assistance, catering or arrangements to be made on your behalf, please include details on your registration form under the section ‘Special Requirements’ to enable us to make your attendance at the Congress a pleasant and comfortable experience.

All Congress registrations and additional tickets rates quoted within this website are in Australian dollars (AUD) and are inclusive of GST.